Privacy Policy

Effective Date: July 2025

At Hills District Building Inspections, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our inspection services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, property address, and other contact details you provide through enquiry forms or service bookings.
  • Inspection Details: Information related to the property being inspected, including photographs, reports, and access instructions.
  • Payment Information: When applicable, we may collect payment-related information (processed securely via third-party gateways).
  • Usage Data: Information automatically collected through your interaction with our website (e.g. IP address, browser type, pages visited) for analytics and performance monitoring.

2. How We Use Your Information

We use your information to:

  • Provide and manage inspection services
  • Communicate with you regarding bookings, reports, and enquiries
  • Send invoices, receipts, or follow-up service-related emails
  • Improve our website and customer service
  • Comply with legal obligations

3. Disclosure of Information

We do not sell your personal information. However, we may share it with:

  • Service providers or subcontractors directly involved in your inspection (e.g. pest inspectors)
  • Real estate agents or solicitors involved in the transaction if authorised by you
  • Government authorities if legally required

4. Security of Your Data

We implement reasonable administrative, technical, and physical measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Analytics

Our website may use cookies or third-party analytics tools (e.g. Google Analytics) to enhance user experience and monitor website traffic. You can manage cookie preferences through your browser settings.

6. Your Rights

You may:

  • Request access to your personal information
  • Request correction or deletion of your data
  • Withdraw consent where applicable

Please contact us at the details below to make a request.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on our website with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact:

Hills District Building Inspections
Email: info@hdbuildinginspections.com.au
Phone: 0447 977 757